Our Policies

Terms,
Commitments,
and Trust

Learn about how we protect your rights, data, and experience.

🚚 Fast Shipping Guarantee

We work with trusted suppliers to ensure your order is delivered on time. If your item is marked “Fast Shipping” and something goes wrong, you’re covered:

  • Full refund if your package is lost in transit or not delivered within 35 days
  • Damaged item? You’ll receive a full refund or replacement — no hassle

🔁 Free Returns (on eligible items)

Products tagged with “Free Return” can be returned within 90 days of delivery.

  • Your first return per order is free (up to 5 per month)
  • No questions asked — just send a message
  • Include photos or video if possible to speed things up

⏳ Refund Timeline

  • Refunds are processed within 3–15 business days after approval
  • Depending on your payment method, it may take up to 20 days to reflect

📩 How to Request a Return or Refund

We’re keeping things simple — no forms, no portals.
Just visit our Contact Us page and send a message with:

  • Your order number
  • A short description of the issue
  • Photos or video, if possible

We’ll respond within 24 hours and walk you through the next steps.

🔐 Safe & Secure Payments

Your privacy matters.

  • We never share your personal data without consent
  • All payments are processed via secure, encrypted checkout

Taxes

All prices shown are final. Any taxes, if applicable, are handled by our international suppliers at fulfillment.